1. Information We Collect
We may collect:
• Personal Information: Name, email, phone number, billing address, and payment details (via secure processors like Stripe or PayPal).
• Health Information: Allergies, injuries, or preferences disclosed during bookings to ensure safe service delivery.
• Technical Data: IP address, browser type, and pages visited (via cookies and Google Analytics).
2. How We Use Your Information
• To process bookings, send appointment confirmations, and provide services.
• To improve website functionality and user experience.
• To send promotional offers (only with your explicit
consent).
• To comply with legal obligations (e.g., tax reporting).
3. Data Sharing
We do not sell or rent your data. We may share it with:
• Service Providers: Payment processors, booking platforms (e.g., Calendly), and email marketing tools (e.g., Mailchimp).
• Legal Authorities: If required by law (e.g., court orders).
4. Data Security
• We use SSL encryption to protect data transmitted through our Website.
• Payment details are processed via PCI-compliant third parties (e.g., Stripe).
• Staff access to personal data is restricted and password-protected.
5. Your Rights
• Access/Update: Request a copy of your data or correct inaccuracies by emailing [[email protected]].
• Deletion: Ask us to delete your data (exceptions apply for legal obligations).
• Opt-Out: Unsubscribe from marketing emails via the link in each email.
6. Cookies
• We use cookies to analyze traffic and improve our Website.
• Disable cookies via your browser settings, but note this may limit functionality.
7. Children’s Privacy
Our services are not directed at individuals under 18. We do
not knowingly collect their data.
8. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions or data requests, contact:
• Email: [[email protected]]
• Address: [Your Physical Business Address]
Additional Compliance Notes for Spas
1 Non-Sexual Services Disclaimer: Include in your policy:
“Sanios Spa provides strictly professional, therapeutic services. All client-therapist interactions are non-sexual and bound by a code of conduct. Any inappropriate behavior will result in immediate session termination.”
2 Therapist Confidentiality:
“Our therapists are trained to maintain client confidentiality and will not disclose personal or health information without consent, except as required by law.”
Anti-Harassment Policies
Clients must respect professional boundaries. Sexual remarks/behaviour will lead to immediate termination and legal action