1. Information We Collect
We may collect:
- Personal Information: name, email, phone number, billing address, and payment details (via secure processors like Stripe or PayPal).
- Health Information: allergies, injuries, or preferences disclosed during bookings to ensure safe service delivery.
- Technical Data: IP address, browser type, and pages visited (via cookies and Google Analytics).
2. How We Use Your Information
- To process bookings, send appointment confirmations, and provide services.
- To improve website functionality and user experience.
- To send promotional offers (only with your explicit consent).
- To comply with legal obligations (e.g., tax reporting).
3. Data Sharing
We do not sell or rent your data. We may share it with:
- Service Providers: payment processors, booking platforms (e.g., Calendly), and email marketing tools (e.g., Mailchimp).
- Legal Authorities: if required by law (e.g., court orders).
4. Data Security
- We use SSL encryption to protect data transmitted through our Website.
- Payment details are processed via PCI-compliant third parties (e.g., Stripe).
- Staff access to personal data is restricted and password-protected.
5. Your Rights
- Access/Update: request a copy of your data or correct inaccuracies by emailing info@saniosspa.com.
- Deletion: ask us to delete your data (exceptions apply for legal obligations).
- Opt-Out: unsubscribe from marketing emails via the link in each email.
6. Cookies
- We use cookies to analyze traffic and improve our Website.
- You can disable cookies via your browser settings, but note this may limit functionality.
7. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect their data.
8. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions or data requests, contact:
Professional Conduct
Non-Sexual Services
Sanio’s Spa provides strictly professional massage services. All client-therapist interactions are non-sexual and bound by a code of conduct. Any inappropriate behaviour will result in immediate session termination.
Therapist Confidentiality
Our therapists are trained to maintain client confidentiality and will not disclose personal or health information without consent, except as required by law.
Anti-Harassment Policy
Clients must respect professional boundaries. Sexual remarks or behaviour will lead to immediate termination of the session and may lead to legal action.
